Privacy,
plainly stated.

AMI Payments is incorporated in the United Kingdom, with its registered address at 7 Bell Yard, London, WC2A 2JR. We provide live-payment testing through verified local participants to help payment firms understand payment receipt, delivery times, amounts received and recipient experience across Africa.

For website enquiries, recruitment correspondence and website administration, AMI Payments is the controller: the organisation responsible for deciding how and why personal information is used. Contact us at info@amiinsights.com.

Our public website is informational. It does not offer customer payment accounts or let visitors send or receive payments.

We collect information relevant to the way you interact with us:

We normally receive enquiry and application information directly from you. A colleague may also provide your business contact details when involving you in a discussion. Where information comes from another source, we will provide any additional privacy information required by applicable law.

Please do not send passwords, authentication codes, identity documents, full bank-account or mobile-wallet details, or identifiable beneficiary payment evidence through our general enquiry form.

You are not legally obliged to submit an enquiry. Fields marked as required help us respond meaningfully; without sufficient information, we may be unable to assess your request.

We use personal information to respond to enquiries, understand testing requirements, manage business relationships, consider applications, operate the website and protect it against misuse.

For business-contact enquiries and relationship management, we rely on our legitimate interests in responding to prospective clients and operating our service. For recruitment, our legitimate interest is assessing applications and communicating with applicants. Where you personally would be a party to a contract, taking steps at your request before entering that contract may apply instead.

Our legitimate interests also include maintaining a secure, functioning website, controlling administrative access and resolving technical issues. Where we rely on legitimate interests, we must consider the impact on your rights and interests.

Where processing is necessary to meet a legal obligation, that obligation is the relevant lawful basis. Where consent is required for a particular activity, we will seek it separately. Submitting an enquiry is not blanket consent to unrelated marketing.

We rely on your consent for optional Google Analytics cookies and associated website usage measurement. You can withdraw this consent through “Cookie preferences” in the footer without affecting essential website features.

An agreed test may involve participant or beneficiary information and evidence of a payment outcome. The relevant purposes, sources, evidence requirements, access arrangements and controller or processor roles need to be established for that engagement.

This website policy does not replace a participant privacy notice, client agreement or data-processing agreement. Where AMI processes personal information only on a client's instructions, the relevant processing agreement applies.

Submitting a website enquiry does not authorise disclosure of your contact details to recipients or local participants. Any sharing needed for a test must be separately defined and lawfully supported.

Depending on the activity, personal information may be accessed by:

Our complete provider inventory has not yet been confirmed. The categories above describe the support functions involved; they are not a verified list of named providers. Contact info@amiinsights.com for the provider information currently available.

Our service concerns African markets, and some technology or business-service providers may process information outside the United Kingdom. Listing a country on our website does not mean website enquiries are shared with that country or with local participants.

Our overseas data-storage locations and transfer arrangements have not yet been confirmed. We cannot currently give a verified account of those destinations or safeguards. Contact info@amiinsights.com for the information currently available about the handling of your data.

Any restricted transfer must meet applicable data-protection requirements. This policy does not itself establish a transfer safeguard or represent that any particular transfer mechanism has been verified.

Our retention policy for website enquiries and job applications is 6 to 12 months, depending on the purpose, status and need to follow up. We do not keep them longer than necessary.

This period is not a blanket retention period for every category of information. Administrative records, technical logs and information collected under a separate testing engagement need to be assessed for their own purpose, applicable requirements and retention arrangements. Contact us if you need information about a particular record.

Administrative areas use access restrictions to protect content-management tools and submitted enquiries. No website, storage system or communication method can be guaranteed completely secure.

We do not publish detailed security configurations in this policy. Contact us to discuss information-handling requirements before sending sensitive information or starting a testing engagement.

Restricted administrative access uses authentication and session technologies, which may include cookies and browser storage. These are different from optional analytics or advertising technologies.

Our application configures a server-session cookie with a maximum age of seven days. Other authentication storage and third-party website technologies may have different durations. A complete live-site cookie and storage inventory has not yet been confirmed.

You can manage cookies and browser storage through your browser settings, although blocking essential technologies may affect functionality. If non-essential technologies are used, the applicable information and consent requirements must be met; this policy is not a substitute for consent where it is required.

The AMI cookie banner lets you accept all cookies or choose essential cookies only. Your preference is saved in your browser for 180 days. Use “Cookie preferences” in the website footer to review or change it at any time. Essential authentication and security technologies remain available regardless of your choice.

Google Analytics is loaded only after you accept all cookies. Its first-party analytics cookies (_ga and _ga_B8DH2GJYR2) are configured with a 180-day lifetime, which may be renewed during consented visits. Choosing essential cookies only stops our analytics tracking and removes these cookies where accessible. Advertising storage, Google signals and ad personalisation are not enabled by this integration. Google Analytics data retention is managed separately in the Google Analytics property settings.

Depending on the circumstances and applicable law, you may request access to your information, correction of inaccurate information, erasure, restriction of processing or a portable copy of certain information. These rights are subject to applicable conditions and exemptions.

You may object to processing based on legitimate interests on grounds relating to your situation. You may object to direct marketing at any time.

Where we rely on consent, you may withdraw it at any time without affecting processing that was lawful before withdrawal.

To exercise a right, contact info@amiinsights.com. We may need proportionate information to verify your identity. We will normally respond within one month; if an extension or another statutory timing rule applies, we will explain it.

You may complain to the UK's Information Commissioner's Office (ICO). You do not have to contact us before complaining, although we welcome the opportunity to address your concern. Other supervisory-authority rights may apply depending on your location.

Our website and services are directed at businesses and professional audiences, not children. If you believe a child has provided personal information through the website, please contact us so we can assess what action is appropriate.

External websites, social networks and email services have their own privacy practices. Review their notices when you use them.

We may update this policy to reflect changes in our activities, verified information about our practices or applicable requirements. The last-updated date appears on this page. We will provide additional notice where required. Updating this policy is not itself consent to a new use of your information.